Grievance Redressal
If you have a complaint, please follow the steps below to resolve your issue in a timely manner.
Lodge a Complaint
Email / Phone, Written letter or Complaint register
customercare@archbridgecapital.in
+91-9773610611
Customer Care Department
- Acknowledgement of complaint within 3 working days
- Resolution within 30 calender days
Unresolved or Not Satisfied? File with GRO within 10 working days from the date of resolution provided
Unresolved or Not Satisfied with LEVEL 01? File with NO within 15 working days from the date of resolution provided
Unresolved or Not Satisfied with LEVEL 02? File with PNO within 15 working days from the date of resolution provided
Unresolved or Not Satisfied with LEVEL 03? File with RBI within 1 year + 30 days from the date of resolution provided
External Redressal
RBI Integrated Ombudsman Scheme 2021
- Toll Free : 14448
- Physical : CRPC, Chandigarh
Lodge a Complaint
Email / Phone, Written letter or Complaint register
customercare@archbridgecapital.in
+91-9773610611
Customer Care Department
- Acknowledgement of complaint within 3 working days
- Resolution within 30 calender days
Grievance Redressal Officer
- Resolution within 30 calender days
- gro@archbridgecapital.in
Unresolved or Not Satisfied with LEVEL 01? File with NO within 10 working days from the date of resolution provided
Nodal Officer
- Resolution within 30 calender days
- nodalofficer@archbridgecapital.in
Unresolved or Not Satisfied with LEVEL 02? File with PNO within 15 working days from the date of resolution provided
Principal Nodal Officer
- Resolution within 30 calender days
- pno@archbridgecapital.in
Unresolved or Not Satisfied with LEVEL 01? File with PNO within 10 working days from the date of resolution provided
External Redressal
RBI Integrated Ombudsman Scheme 2021
- Toll Free : 14448
- Physical : CRPC, Chandigarh
