Grievance Redressal
If you have a complaint, please follow the escalation steps below to resolve your issue in a timely manner.
Lodge a Complaint
Email / Phone, Written letter or Complaint register
customercare@archbridgecapital.in
+91-9773610611
Customer Care Department
Unresolved or Not Satisfied? File with GRO within 10 working days
Unresolved or Not Satisfied with LEVEL 01? File with NO within 15 working days
Unresolved or Not Satisfied with LEVEL 02? File with PNO within 15 working days
Unresolved or Not Satisfied with LEVEL 03? File with RBI within 1 year + 30 days
External Redressal
RBI Integrated Ombudsman Scheme 2021
- Toll Free : 14448
- Physical : CRPC, Chandigarh
Lodge a Complaint
Email / Phone, Written letter or Complaint register
customercare@archbridgecapital.in
+91-9773510611
Customer Care Department
- Acknowledgement within 5 working days
- Resolution within 30 calender days
Grievances Redressal Officer
Unresolved or Not Satisfied with LEVEL 01? File with GRO within 10 working days
Nodal Officer
Unresolved or Not Satisfied with LEVEL 02? File with PNO within 15 working days
Principal Nodal Officer
Unresolved or Not Satisfied with LEVEL 01? File with PNO within 10 working days
External Redressal
RBI Integrated Ombudsman Scheme 2021
- Toll Free : 14448
- Physical : CRPC, Chandigarh